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Dell 2350 returns error code 31.01 and will not print.


DescriptionEdit

This is a Dell 2350 error code that reflects a missing or defective Cartridge.


SolutionEdit

Adjust contacts, swap toner


DetailEdit

There are 7 contacts inside the toner bay on the right side that match up with contacts on the bottom of the toner. If some of them are bent this error will come up.

Dell 2350 Cartridge Sensors

Toner contacts on the inside of a Dell 2350dn

If the site is comfortable, have them bend it back.

If not REPLACE PRINTER.

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